- Do I need to set up an account to place an order?
You can complete the order either as a registered customer or without registration. If you are a new customer and you want to register, you can click on the Register button to fill in your personal information.
Your address will be inserted directly through registration in the order form.
- Is my personal information kept private?
Your personal information is kept private and confidential, and will never be shared with a third party.
- I've forgotten my password - What should I do?
To re-set your password, follow the Forgot your password instructions in My Account.
- Which size should I go for?
Please visit the sizing chart before purchasing items that are of different size. It is always better check the size before purchasing any items.
The Sizing chart can be accessed here. Sizing Chart
Which payment methods does your website accept?
We accept the following payment methods:
Credit card (via Stripe Payment Gateway)
Shopify Payment Gateway
Paypal (If product Merchant offers this method)
- How long does delivery take?
Due To High Demand Please Allow 2 to 4 business days for delivery processing and 2 to 4 weeks for delivery.
- How much does the shipping cost?
We provide FREE SHIPPING WORLDWIDE for all orders above $150.
For all other Shipping cost click here
All goods sold during promotion are subjected to their individual Shipping cost.
FREE + SHIPPING and DISCOUNT OFFERS may differ in Shipping cost.
Please check the total shipping cost before checkout.
For any shipping enquires please email us at email@example.com
- How can I track my order?
Once the parcel with your order leaves our warehouse you will receive an automatic email with the tracking number to follow its journey.
- Can I change or cancel my order once it has been placed?
Before your purchases have been prepared for shipment we can cancel your order, change an item, change the size or edit your billing and shipping details.
Please be aware that we are unable to combine orders or add pieces to an existing order once it has been placed.
If you need to make any changes, please email at firstname.lastname@example.org with the subject line
"Order# XXXX Modify"
- How do I return or exchange an item?
Please read our return/refund policy before making any returns.
Making a return or exchange is very easy. You have 14 days of time to decide to return an item. Simply request a returns merchandise from the above link filling in the information required.
Our refund policy is described in Refund Policy
Shipping costs are not refunded, unless your items are faulty/wrongly delivered.
Any PROMOTIONAL OFFERS, DISCOUNTS and FREE + SHIPPING items carry no refund policy
- Can I return a personalised item?
Withdrawals, cancellations, exchanges or returns are not accepted for orders of customized products. Hence please double check before ordering and you can always contact us at email@example.com
- How do I subscribe for/unsubscribe from your newsletter?
In case you want to unsubscribe, click on the link unsubscribe from newsletter at the bottom of your newsletter email.
To subscribe please enter your email in the newsletter subscribe box on the home page of the website.
We automatically subscribe all customers to communicate with them regarding their order status and future offers available. If you do not agree to this please do not subscribe to the newsletters